E-commerce Executive

IKBOE · E-Commerce

Own the day-to-day performance of our online marketplaces by keeping listings accurate, campaigns timely, inventory healthy, and sales operations running without surprises.

About the role

A growing consumer brand selling across leading Indian marketplaces is looking for an E-commerce Executive who enjoys working where catalogues, numbers, promotions, inventory, and customer experience all meet. This is a hands-on role: you will work directly inside marketplace seller panels, coordinate with internal teams, track what is selling (and what is not), and help improve the commercial performance of our online channels. The role suits someone who is comfortable taking ownership rather than simply updating spreadsheets

What you'll do

• Manage daily operations across Amazon, Flipkart, and other relevant marketplaces, including listings, orders, inventory, pricing, and seller dashboards.
• Create and update product listings with accurate titles, descriptions, attributes, keywords, images, pricing, and variation structures.
• Plan and execute marketplace promotions, coupons, deals, and sale-event participation in coordination with the marketing and commercial teams.
• Monitor sales, traffic, conversion, buy-box status, ratings, returns, cancellations, and account-health metrics; flag issues before they affect revenue.
• Coordinate stock availability with warehouse and supply teams so fast-moving SKUs remain available during campaigns and peak periods.
• Investigate suppressed listings, catalogue errors, pricing mismatches, order issues, and marketplace claims, and follow through until closure.
• Prepare weekly marketplace MIS covering sales, SKU performance, inventory, advertising spend where applicable, returns, and key action items.
• Identify underperforming products and recommend changes in content, pricing, promotions, assortment, or inventory based on marketplace data.
• Support new product launches by ensuring catalogue readiness, content accuracy, stock availability, and launch-day execution across channels

What we're looking for

• Bachelor's degree in Business, Commerce, Marketing, Retail, or a related discipline.
• 2-4 years of hands-on experience managing e-commerce marketplaces for a brand, seller, distributor, or marketplace agency in India.
• Practical working experience with at least one major seller platform such as Amazon Seller Central or Flipkart Seller Hub.
• Strong Excel skills and comfort working with sales reports, SKU-level data, pricing sheets, inventory files, and operational MIS.
• Good understanding of marketplace catalogue rules, order lifecycle, returns, seller performance, promotions, and basic e-commerce metrics.
• Ability to work with multiple SKUs and deadlines without losing attention to listing accuracy or operational details.
• Commercial mindset with the ability to connect marketplace data to actions that can improve sales, availability, and conversion.
• Clear written and verbal communication for coordination with marketplace support teams, warehouse, marketing, finance, and vendors.

Benefits

• Quarterly performance incentive linked to marketplace growth and operational targets.
• Employee discount on products sold by the company.
• Sponsored learning for relevant marketplace, Excel, analytics, or e-commerce certifications.
• Direct exposure to major online sale events, new product launches, and marketplace growth projects.
• Comp-off support for approved peak-event or major sale-day work.
• Opportunity to grow into marketplace ownership, category management, or e-commerce account management as the online business expands.

Skills