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Customer Support Executive – Voice & Non-Voice
TechXenos ·
Bengaluru Urban · Remote0–3 yrs · Full-time8 applied31 viewsPosted 1h ago
Customer Support Executive – Voice & Non-Voice
About the role
Customer Support Executive – Voice & Non-Voice Work Mode: 100% Remote (Work From Home) Job Type: Full-Time Experience: Freshers & Experienced CTC: ■10 LPA – ■15 LPA Shift: Rotational (Day/Night)
What you'll do
- Handle inbound and outbound calls
- Respond to emails and live chat queries
- Resolve customer complaints
- Maintain customer interaction records
- Provide accurate product and service information
- Escalate complex issues when required
What we're looking for
- 12th pass or graduates
- Good command of English
- Comfortable with rotational shifts
Benefits
- 100% Work From Home
- Paid training and onboarding
- Performance-based incentives
- Health insurance
- Paid leaves and holidays
- Career growth opportunities
- Work-from-home allowance (if applicable)
Skills
Excellent verbal and written communicationGood listening and interpersonal skillsProblem-solving abilitiesBasic computer and typing skillsPatience and professional behaviourMultitasking and time management